Blackburn Plumbing and Air is always so responsive when you call for an appointment. Their staff is always so courteous on the phone and genuinely want to fix the problem. Dimond is an exceptional employee who is always professional, knowledgeable, courteous, and determined to get the job done right. We would highly recommend Blackburn Plumbing & Air and Dimond to any one!! Great company.
Jason came to the house first thing in the morning and made the repair. Very polite.
thumbs UP!!Marcus did a great job with the hot water tank today. In the same week I had to get my AC and hot water tank fixed...both times I was very pleased! they showed up right away and did an outstanding job!! I definitely recommend them if you need your heat and air or plumbing worked on! all around great business, with great employees!! 👍
Diamond is always important to us for his quality of work. He explains everything he does so we have a better understanding of what he does.
Bradley was quick and professional, he fixed the issue and was very courteous.
Jason was awesome. Very professional, did an excellent job. Went the extra mile to help me with a floor drain problem after installing my hot water tank. I will always call them !!
I called at 1330 and they came to my home under two goes later, fixed the leak and install the water filter and were finished within 30 minutes. They cleaned up the area so it looked as good as before the leak started. Great job! 👍!Michael W.
He fixed what needed to be fixed in a timely manner and we are glad to get our water back on in the kitchen. Jason did a great job.
Thomas and Maverick are friendly and knowledgeable. Great job guys, Thank you!
Markus, was very helpful, courteous and a hard worker. Thank you for your service.
This review is being written for Sharon Cain. She asked me to write for her. Jason did a lot of work for her with plumbing issues and water leak. She was so impressed with his work!! Thank you Jason!!
Jason did a good job opening my clogged sewer line. He did a great job cleaning up after he was finished.
They installed a new water line from the water meter to the home. Did a great job! And the clean up was perfect. We have used them time and time again. They are amazing! Highly recommended!
Friendly fast and efficient Definatly gonna recommend
We had lightning strike our home and start an attic fire. We had a great deal of damage from the fire and the water damage was just as bad. I called Blackburn Plumbing and Heat & Air. Bradley and Marcus came to the rescue and did everything in a Professional and Expedient way. There was a lot of work to be done gas lines ,water lines,drainage lines and vent lines. I am a perfectionist and it was all done just perfectly. I will recommend Blackburn for all my plumbing and heating and cooling issues. Thank you. Gary Manos
I called in with an Air conditioner problem this morning and was told they probably couldn’t get us in until the next day. Three hours later they called back with a tech in route. He did an excellent job in diagnosing the problem and sourcing the part. In short order our AC is back up and running. Nice to see a company in the McAlester area that cares about customer service!
Fixed my plumbing issue quickly and explained easily. Liked the text letting me know who was coming.
Jessica Hackler - Your Realtor
Marcus with Blackburn Plumbing was very knowledgeable, communicated throughout his process and gave options on remedies with affordability in mind. Will be using them again!
Marcus wasn't just professional, he was quick. It took him less than 10 minutes to fix the issue with my sewer line. I was having issues with one of my bathrooms, and Marcus took the time to look and helped me figure out the issue. I will use Blackburn Plumbing if needed in the future.
You know, it’s true what they say….”Diamonds are a girls best friend” and in this case it still holds true. The heat in Southeast Oklahoma is no joke and Diamond and Cordale showed up and fixed the issue quickly and very professionally. 10/10 would highly recommend Blackburn Plumbing and Air every time!!!
Always very happy with Diamond. Does a great job very friendly and efficient.
Blackburn sent a plumber that was professional and listened to our concerns. They were prompt and will definitely be our new trusted plumber.
These guys are the best! 10/10 recommend Blackburn. Diamond is exceptional! He and Brad always take excellent care of us.
Very helpful and great service on my air conditioner.
Bradley & Marcus did amazing work! friendly and fast!
Did a great job very professional
Diamond and Cordon were friendly,knowledgeable and explained everything!I will use them every time and tell my friends!!!
Aunt BB's Homestead Kitchen
Installed central heat and air conditioning 👌
Don was super nice and very helpful and explained everything in detail about what we needed to get our shop cooled off:) we will be using this company for sure !!
This company is the greatest!. Had a new A/C unit installed this summer and they were extremely efficient. They shopped around until they found a price I could live with and the door to my unit was too narrow so they had to remove the door and facings. I was concerned I might have to replace the facings but they were so careful and were able to use the original ones. That's way above and beyond what many businesses would do!. I would highly recommend them. They show up when they say they will and don't abandon you until the job is done.
He did a great job. He was very nice and polite. Will ask for him again to do work for us.
Awesome, efficient, informative service oriented people.
We thought we had a gas leak in our fireplace, Jason came out to help us with it and some other plumbing issues. He was very knowledgeable and thorough. He did find the leak repaired it and took great care of all the other plumbing issues we had. He was very professional and didn’t leave the place a mess. Very happy with the work from Jason and this company.
The guys were on time, very friendly, and explained what they were doing. Not the first time I have had them here and every time they were very professional. Repeat customers for a reason they do great work!!!!
Kind, respectful and professional. Quality service in a timely manner.I recommend this service team.
Brad, Brandon and Marcus showed up and got the job done. Communicated with me what was going on with my drainage, worst case scenarios and options and thankfully worst case scenario wasn't the case. They were awesome and a fun bunch of guys to be around.
Blackburn always does a great job
Fast and efficient. Got it done!
Diamond, was fast and quick fixing my a/c. Always had good experience from Diamond.
Bradley and Marcus were very informative and explaining what they were doing,I had a leak under my house and they explained what was wrong and how it needed to be repaired. I felt they went above and beyond to serve me as their customer. I was very satisfied and would highly recommend Blackburn plumbing. Thank you.
The workers were very professional, got here, went to work, found the problem & got me unstopped. Gonna come back and fix the problem on a later date. Both workers were very polite, very knowledgeable and stayed on task until job was done!
Jason called before he arrived, was friendly and courteous. He got the job done quickly and explained what we could do to avoid future problems.
I worked with Thomas the last two days and very appreciative for his service. We identified and resolved two issues that appear to be from the initial EMS installation years ago with another vendor. He also helped to identify and label our units and thermostats to help troubleshooting within the EMS portal and in person much easier. I feel like I am at ground zero and much more in tune with the HVAC system at this store which is always a good thing. Although this was the first time working with Thomas directly, you'd think we had worked together for years. He was very personable, professional and great example of follow through. I would be more than happy to have him back in our store anytime!
Friendly and fast service! I will use them again!
I had no idea that I could call this morning and they would be right out. I was sure it would be either this afternoon or tomorrow.
Showed up quickly. Fixed the problem. Cleaned up. Great work.
Had Diamond out to do some gas plumbing and as always professional, curteous and on time. Only good things to say about these guys so far! Can't tell you how nice it is to know they will show up and do the job right!‐-------Exceptional profesionalism from Sherri, Diamond, and Brandon. Easy to schedule services with Sherri in the office. Diamond and Brandon came out and gave an estimate to replace an existing 1970s system within two days of calling. Diamond and Brandon called to verify the appointment, arrived on time, and provided the estimate the same day.The unit was installed the next week following a holiday weekend. Again, Diamond and Brandon called to verify the appointment and arrived on time. They were pleasant and professional. Services were performed as expected at the estimated cost, including an unexpected electrical issue. The home and yard were clean when the installation was complete. Door frames that had to be removed during the installation looked like they had not been touched. Brandon and Diamond took the time to answer all my questions and ensure I was knowledgeable about the unit and the suggested maintenance schedule. One week later and the unit is perfoming well. Was really impressed with the professionalism and service. Because of their excellent service I will be trying the Humphrey's plumbing as well.
Jason was my plumber and I couldn’t be any happier! Great worker, knowledgeable and super nice! Thank you for a great experience!
I give Jason a 10 out of 10.Patient, friendly and knowledgeable while working through my list of tasks, some of which were a little challenging.Would be pleased to have him doing my plumbing work next time.
Brandon, Diamond and crew were great! They kept me apprised of everything they were doing and work moved quickly and efficiently. Big thanks and all appreciation for a job well done. 100% A+
Haileyville Housing Authority
I was very satisfied with the service completely. As soon as I called they were on there way and got the job done. I will be using them for all my future projects. I will also recommend them to anyone needings electrical or plumbing or air done.
This company is awesome to use. They are prompt and friendly and know what they are doing!
Diamond Edge came out to service our central air unit. He was excellent! He is very knowledgeable and explains everything. A family member also had him service their central air unit and was also very happy with his service. Thank you!
Outstanding service. The technician answered all our questions. Very knowledgeable.
We lost hot water over the weekend and called in on Monday morning (6/12) was told someone would be here on Wednesday. Tuesday morning we got a call that a repair man could be here in 15 minutes, if that was okay. He showed up as promised and fixed the small issue. I will use them again!
Efficient and tidy and polite
I highly recommend them. Diamond was so professional and helpful. The office staff were so nice and getting to me in a very timely matter. Thank you Diamond and Blackburn.
Thomas did a great job & coordinated the repair work with me in another state & my elderly parents at my home. He was able to quickly get ac restored for them during a heat wave!
Blackburn did an amazing job again. They were able to help us out mid-project and worked with us to figure out the best solution for our new tankless water heater setup. I appreciate their flexibility and letting me ask questions as they worked. Look forward to working with these guys again in the future!
Brandon and Diamond are ALWAYS professional, respectful, and knowledgeable. Both men conduct themselves professionally and are always ready to answer any questions I have. Highly recommended!
Blackburn did a wonderful job fixing our leak. The only reason why I did not give it five stars is because they do not tell you before coming out that you'll also be charged the hours it takes them to drive to your location and back.
Our experience with Blackburn plumbing has been above all others in the area since we began using them back in 1999. We trust no other local company to do the work. Blackburn treats us like family and that's reassuring.
Guys came out and got us fixed. Job was done quick and done right. Will definitely call for all my plumbing problems in the future
As always very professional and great service!!!
Bradley was very professional and courteous. Would recommend to any one.
Marcus and Maverick did a very good job, they worked hard to fix my many gas leaks. Marcus was up in the attic to under the house checking and rechecking until he has them all fixed!! Thank you so very much, I’m pretty sure you saved my life. Will definitely call Blackburn Plumbing again.
As always, efficient, knowledgeable and courteous! No fuss-no mess and a pleasure to do business with. Thank you Jason !
Diamond is very professional and polite. He explains every step of the job.
Mr. Little was professional and thorough. Will use again.
I would like to thank you for having great employees! Brad and Marcus were fantastic. Arrived on time and were very personable. We talked as they worked and they explained what they were doing. They were done way before I thought they would. I will definitely use your service again
Marcus and Bradley replaced a failed water heater and went above and beyond to fix it better than the system had been set up before. Installing a pan, directing to a drain, correcting pipes and troubleshooting water pressure. Customer for life!
Our a/c quit working on Sunday. Called Monday AM and was able to get #3 on list. Repair took awhile as a result of critter damage. Thomas was personable, professional and hard working. I would recommend this business and their Tech, Thomas.
Jason was thoughtful to explain and show what was needed. Also very respectful and filled in any dig spots. Very happy with a call reminding me of him on his way. Customer service with a smile.
Got the problem figured out and fixed right away! Also did a full check to make sure everything was running as it should. Great work!
They come right out fixed both problems and saved me 100's of dollar and i appreciate that!!!
Job well done,would recommend the technician and company 👌
The men doing the job were very professional, efficient and friendly. I would recommend this company to anyone.
They were polite and very helpful. Would definitely recommend Blackburn and Bradley
My experience with Blackburn Plumbing was commendable! I called the morning I realized I had plumbing issues and they gave me a window of time for their services. Within a couple of hours, a technician called to say he was on his way. He made the repairs needed in a very timely manner, then called to let me know when the repairs were done. He walked me through the process of his repairs and answered all my questions. He was very polite and professional.Their customer service is great & they are very responsive. Prices are very reasonable and I will be a returning customer!
We recently bought a house and needed a couple things fixed. We had called and writhing 24 hour they came and fixed our issues and also gave some good tips to help us a long our remodeling journey.
Blackburn's has earned our trust by providing us with quality work at reasonable prices, for both plumbing and HVAC maintenance/repairs on several occasions.
I'm so thankful to the Blackburn team for always going above and beyond to complete each job in a timely manner and making sure it is a job well done!
Bradley and Marcus for Blackburn plumbing had replace all my water lines underneath the house. plus to the kitchen,bath room sinks, washer machine, hot water tank, toilet, and put shut off valves on all that, plus new lines to shower. I was amazed at how fast, and professional these 2 gentlemen were, they are a good team, and it just blew my mind!!!
Jason did an excellent job. Very professional and cleaned up after everything. Everyone at Blackburn is great! Will use withy any plumbing or AC needs.
Thomas was thorough and explained what he was doing. Very personable as well. Thank you!
Diamond was amazing to my grandmother, any and all questions she asked he professionally and kindly explained everything to where she could understand how things worked in the ac and what he had to do to fix it. 10/10 recommend Blackburn for any HVAC needs. Receptionist cherri was also very helpful and kind! Very friendly, professional and informative lady!
I called for service this morning and within 3 hours The technician was here. He found my problem very quickly and made the repairs, he also explained to me what the problem was and what could have caused it. Before leaving he told me what to watch for and to call if we had any problems.