Privacy Policy

Privacy Policy for Blackburn Plumbing, Air & Electric

At Blackburn Plumbing, Air & Electric, accessible from https://goblackburn.com, your privacy is one of our top priorities. This Privacy Policy explains the types of information we collect, how we use it, and your rights regarding your data. This Policy applies only to online activities on our website. It does not cover offline or third-party data collection unless explicitly stated.

Consent

By using our website or signing up for SMS updates, you consent to this Privacy Policy and agree to its terms.

Information We Collect

We may collect personal information such as name, email address, phone number, and message content when you contact us, as well as contact information, address, and company name when you register for an account or schedule services.

Texting / SMS Opt-In

By providing your phone number, you consent to receive messages from Blackburn Plumbing, Air & Electric, including appointment reminders, service notifications, and promotional offers. Message frequency may vary (e.g., up to two messages per appointment). Message & data rates may apply.

Help / Opt-Out

Text HELP for assistance. Text STOP to stop receiving messages.

How We Use Your Information

We may use your data to provide, operate, and maintain our website and services; communicate updates, service notifications, and marketing materials; improve our website and services; and prevent fraud and ensure security.

Log Files

We collect standard log information such as IP addresses, browser type, ISP, date/time stamps, and referral/exit pages to analyze trends, administer the site, and track user movement. This data is not linked to personally identifiable information.

Third-Party Policies

Our website may include advertising from third-party networks. We have no control over their cookies or data collection. Please review the respective privacy policies of these third parties.

CCPA & GDPR Rights

You may request access, deletion, or correction of your personal data. You may restrict or object to data processing or request data portability. California residents may opt out of the sale of personal information. For requests, please contact us. We respond within 30 days.

Children’s Information

We do not knowingly collect personal information from children under 13. If you believe your child has provided information, contact us immediately to remove it.

Changes to This Privacy Policy

We may update this Policy periodically. Changes take effect immediately upon posting.

Contact Us

If you have questions or suggestions about this Privacy Policy, contact us at:

Email: dispatch@goblackburn.com
Phone: (918) 423-2078 or (580) 775-1779